Testimonials

Every time we order something from ESS Universal we get exactly what we ordered. Their beds are extremely well built and very durable. These beds have totally transformed our dorm into a very nice place to be. The ordering is fast and easy with great customer service. I highly recommend this company for a your bunk bed needs. Robert Carson, Petaluma, Ca.

My experience with Heavy Duty Bunk Beds has been nothing but stellar! The customer service was fantastic throughout the process and the beds are as advertised: heavy duty! Rainbow Place Shelter looks transformed and our guests surely will be sleeping better in the days to come.

As a commercial project manager, I am always dealing with material issues. Whether it be response times, material lead times, quality control, customer service, etc, there is always an issue to contend with. That said, I can honestly say I did not have to deal with any of that with ESS Universal. Material showed up right on schedule and in perfect condition. Quality on all products received is top notch and exactly as ordered. Madilyn, Phillip, and the rest of the team were awesome to work with. In a world where no one seems to care about each other, it was nice to work with a company that cared more about the customer than they do themselves. Would highly recommend them to anyone just on that fact alone.

Wonderful quality!

The staff are great to work with. The beds are solid and look great.

We've been absolutely thrilled with our experience working with ESS for Camp Greenville! The quality and durability of their bunk beds are outstanding, making them the perfect fit for a camp environment where both comfort and sturdiness are top priorities. The ESS team went above and beyond to ensure everything was delivered on time and met our exact specifications, demonstrating a true commitment to customer satisfaction. Our campers and staff have noticed a big improvement in comfort and space, which has truly enhanced our cabin experience. We’re grateful for ESS’s professionalism, quality products, and customer-centered approach—highly recommended to any camp or organization looking for top-quality bunk beds!

As a nonprofit organization it is important for us to get a quality product for a good price. After doing research ESS Universal was our pick and we have not been disappointed. Working with Phil and his team was a pleasure. The bunkbeds arrived as planned and have proven to be a high-quality product. Thank you, ESS, Universal!

We have worked with ESS a few times over the years and have been very pleased with their product, as well as their customer service. Yes, we will continue to be repeat customers in the future!

In 2019, we bought all new bunkbeds for our 98 year old Camp Viola in Georgia. This was a large and exciting purchase for our camp, and Dick, at ESS Universal, did an outstanding job of helping us make the correct choice and getting them to us. We have had six summers of full time summer camp and everything is still in excellent shape! I would recommend this company without reservation to anyone looking to purchase attractive and sturdy bunkbeds. Thank you for a job well done!

I had a wonderful experience working with ESS Universal! The staff were friendly, courteous, and efficient. No problems at all with the delivery. ESS also has excellent quality for price. I strongly recommend them and will be back for my future needs!

We purchased just over 20 bunks and a few mattresses, recently. ESS Universal has been so wonderful to work with! They responded quickly with quotes and estimates. We received our shipment incredibly fast. The beds look wonderful and are very sturdy. I would recommend using them.

Great product, fast shipping, easy to assemble. I definitely would recommend ESS universal beds!